Privacy Policy

Last Updated: June 2026

Tower Property Services, LLC (“Tower Property Services,” “we,” “us,” or “our”) is committed to protecting the privacy of everyone who visits our website or interacts with our business. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using our website at www.towerpropertyservices.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.

Information You Provide Directly

When you fill out a contact form, request a quote, or submit a vendor application on our website, you may provide us with:

Your name and the name of your business or organization
Your email address and phone number
Your job title or role
Your service needs, location, or coverage area
Insurance and licensing details (vendor applicants)
Any additional information you choose to include in a message or form field

Information Collected Automatically

When you visit our website, certain data is collected automatically through standard web technologies, including:

Your IP address and general geographic location
Browser type and version
Device type and operating system
Pages visited and time spent on each page
Referring website or search query that brought you to our site
Date and time of your visit

This information is collected through cookies and similar tracking technologies. It does not identify you personally but helps us understand how our website is used and how to improve it.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries — When you contact us through our website, we use your information to respond to your request, answer your questions, or follow up on a quote or service inquiry
To process vendor applications — Information submitted through our vendor application form is used to evaluate your qualifications, verify credentials, and onboard approved partners
To communicate with you — We may use your contact information to send updates about your inquiry, service agreements, or relevant information about Tower Property Services
To improve our website — Automatically collected data helps us understand how visitors interact with our site so we can improve performance, usability, and content
To comply with legal obligations — We may use or retain your information as required by applicable law, regulation, or legal process

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

Tower Property Services does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers
We may share information with trusted third-party vendors who assist us in operating our website or conducting business — such as website hosting providers, email platforms, or form processing tools. These providers are contractually required to handle your information securely and only for the purposes we authorize.

Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers
In the event Tower Property Services is acquired, merged, or undergoes a change in ownership, your information may be transferred as part of that transaction. We will notify you if this occurs and a new privacy policy applies.

4. Cookies and Tracking Technologies

Our website uses cookies — small text files placed on your device — to improve your browsing experience and help us understand how visitors use our site.

Types of cookies we may use:

Essential cookies — Required for basic website functionality, such as form submission and navigation
Analytics cookies — Help us understand site traffic and visitor behavior (e.g., Google Analytics)
Preference cookies — Remember your settings or preferences across visits

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.

We do not use cookies to serve third-party advertising or track your behavior across unrelated websites.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Inquiry and quote request information is typically retained for up to 24 months after your last interaction with us
Vendor application information is retained for up to 36 months, or for the duration of an active vendor relationship
Website analytics data is retained per the terms of our analytics provider, typically 26 months

When information is no longer needed, we delete or anonymize it in a secure manner.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, access controls, and encrypted transmission where applicable.

However, no method of data transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.

If you have reason to believe your interaction with us has been compromised, please contact us immediately using the information in Section 9.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, industry resources, or partner pages. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our website and services are intended for business professionals and are not directed toward children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

The right to access — You may request a copy of the personal information we hold about you
The right to correct — You may request that we update or correct inaccurate information
The right to delete — You may request that we delete your personal information, subject to legal retention requirements
The right to opt out — You may opt out of non-essential communications from us at any time

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

10. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information.

Tower Property Services does not sell personal information.

To submit a request or learn more about your California privacy rights, contact us at the information provided in Section 9.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please contact us:

Tower Property Services, LLC

📧 CSRDESK@towerpropertyservices.com
📞 (470) 820-3091

We are committed to addressing your concerns promptly and transparently.